Birmingham Medical Institute
Purpose:
This workshop is aimed at senior library staff and managers. The purpose of the day is to provide skills to facilitate meetings and group work effectively. These skills will be particularly important in supporting the implementation of the National Review of Library Services and the NSF
Outcomes:
What is facilitation?
How to work with dysfunctional groups, cope with dominant characters, and manage conflict
New and different techniques for facilitating groups
Running focus groups
Knowledge Skills Framework:
Core dimension 1: Communication levels 3 and 4 - facilitating meetings, overcoming communication barriers
Core dimension 4: Service Improvement levels 3 and 4 – effectively engage service users in discussion on values and service delivery
Dimension G5: Services and Project Management levels 3 and 4 – to effectively manage groups and lead meetings.
Trainer: Aileen Wood
Venue: Birmingham Medical Institute http://www.bhsea.org.uk/directns.htm
Places: 20
Registration: To register for this event please complete the following registration form
registration-form-facilitation-training
